Ensures smooth day-to-day operations in Customs Clearing, Forwarding, and Logistics coordination. The role focuses on documentation accuracy, shipment-tracking, forwarding operations, compliance, operational reporting, and supporting the company’s AI-driven operational strategy.
KEY RESPONSIBILITIES
- Prepare, verify, and maintain accurate shipping, customs, and forwarding documents
- Ensure all customs declarations and forwarding documentation comply with ZIMRA
- Assist in audits and maintain operational records
- Coordinate daily logistics, transportation, and forwarding schedules
- Track shipments from suppliers to forwarders, ports, and clients
- Communicate with suppliers, transporters, forwarders, and clients to ensure timely execution
- Prepare and process all necessary forwarding documentation
- Assist in implementing AI and automated systems in Operations
- Generate operational reports for management using AI dashboards
- Identify bottlenecks and support process improvements to enhance efficiency
KEY REQUIREMENTS
- Diploma in Customs Legislation and Procedures, Logistics, Supply Chain, or Business Administration
- Knowledge of customs procedures, forwarding, and logistics operations
- Proficiency in MS Office (Excel, Word, Outlook) and AI-enabled operational tools
- Strong organizational, communication, mentoring, and problem-solving skills
- Attention to detail and compliance adherence