To oversee a Team of Cleaners to maintain cleanliness and hygiene standards in various facilities serviced by the Company. The role manages work schedules, inspects work, trains Staff, monitor supplies, and ensuring compliance with health and safety regulations.
KEY RESPONSIBILITIES
- Plan and schedule work for various facilities
- Supervise cleaning Staff to ensure they perform duties effectively and adhere to service standards
- Train cleaning Staff to achieve the required standard of performance
- Inspect cleaning work to ensure high standards of cleanliness and hygiene are maintained,
- Manage relationships with Clients
- Address any issues and/or complaints from Clients
- Monitor stock levels of cleaning supplies and equipment, and order replacements
- Manage Staff performance
- Ensure that Staff are aware of, and follow health and safety policies, including proper handling of equipment, materials, and adherence to relevant guidelines
- Prepare Operational Reports for Management on cleaning operations, staff performance, and inventory levels
KEY REQUIREMENTS
- Relevant Diploma/Certificate
- 2 years experience in a Cleaning/Hygiene Services environment
- Strong leadership and communication skills to manage a team effectively
- Excellent organizational and time management skills
- Knowledge of cleaning techniques, equipment, and supplies
- Understanding of health and safety procedures and regulations
- Customer service skills to handle client feedback and requests
- Basic administrative skills for record-keeping and reporting