SHIPPING SUPERVISOR

Coordinate accurate and efficient order picking, stock placement, and truck loading.

KEY RESPONSIBILITIES

1. Verify the accuracy and completeness of quantities and flavors of SKUs picked and placed on trucks for loading
2. Inspect and coordinate the loading process – reporting to the Shift Manager on any anomalies
3. Coordinate with the Forklift Supervisor and Ground Supervisor for the allocation of sufficient forklifts and loaders to execute the order picking and loading process respectively
4. Monitor and administer order picking, placement on bays, and loading onto trucks
5. Collaborate with Inventory Controllers and Reconciliation Clerks to ensure stock availability for picking
6. Attend to and resolve queries arising in order picking and loading
7. Collaborate with Transport Officers and Drivers in dispatching trucks.
8. Induct and train new employees on the end-to-end shipping process.
9. Check the authenticity of the order and loading slips.
10. Provide status updates on order picking and loading.
11. Ensure all checklists on the order/loading slip are completed before issuing to the Manager for final verification.
12. Supervise activity on the bays, attending to housekeeping issues that align with GMP (Good Manufacturing Practices).
13. Reconcile orders processed during the shift ie orders picked, loaded, and dispatched.
14. Sign and authenticate all order/loading slips for verified orders
15. Accurate completion of Shift Dispatch Sheets, sign and return to Manager after the end of shift.
16. Performs other related duties as assigned.

KEY REQUIREMENTS

1. A degree in Supply Chain Management/Retail & Logistics or related.
2. A Minimum of 3-5 years of FMCG experience in a similar role.
3.  Proficiency in SAP software and Microsoft Office applications.
4. Excellent analytical, communication, interpersonal skills, and problem-solving skills.